BetWinner Casino Review

BetWinner Casino is a prolific online gambling site in Kenya. Having started in 2018, this operator boasts over 400,000 members that play regularly across the world. It features a licence from the BCLB (Betting Control and Licensing Board) to offer that legitimate edge over its competitors. When it comes to games, look out for 4000+ titles from over 120 game developers in the business. Expect live dealer releases, online slots, table games, and instant win titles. Some of the developers include Leander Games, BetConstruct, Elk Studios, and Oryx Gaming. Newly registered players have a generous signup bonus in the form of a cash bonus of up to $1500 plus 150 free spins. Existing players have a range of ongoing promotions and tournaments too. Our BetWinner Casino review dives deeper into these and more aspects such as payments, security, and mobile gaming. 

Signup procedures in BetWinner Casino

The yellow “Registration” button is what you need to initiate the signup process. A window prompts you to enter your phone number, currency, first name, surname, password, and email address.  

Note that you need to link your account with the provided phone number. You’ll receive a confirmation code for this to complete the registration process. The password and email address used in the registration process are what you need for subsequent casino login attempts. 

Deposit options in BetWinner Casino

The Kenyan shilling is the main currency used on the site when computing the bonus amounts. But that’s not the case when displaying minimum and maximum deposit amounts. Kenyan players have at least 48 methods to fund their accounts. Crypto options such as Bitcoin, Litecoin, Dogecoin, Dash, and Ethereum are the majority. 

Visa, Mastercard, Skrill, Skrill 1-Tap, Perfect Money, ecoPayz, Neteller, and AirTM are the other available options. The minimum deposit amount for all deposit methods is set at $1. But the maximum deposit amount depends on your preferred banking method. 

Withdrawal options in BetWinner Casino

Withdrawal in Kenya is fast and simple thanks to the high number of withdrawal options (50), which is a good thing. Again cryptocurrencies are the majority, with over 40 to choose from. WebMoney, Skrill,  Perfect Money, MuchBetter, Sticpay, Neteller, Payeer, ecoPayz, and AirTM form the remaining list of options. But M-Pesa Kenya is the most popular option, owing to its convenience and fast withdrawal times. 

The minimum withdrawal amount is $1.50 for all withdrawal methods. But it doesn’t list the maximum cashout amount. However, we contacted customer support and they confirmed that the maximum withdrawal amount depends on your cashout method. 

Keep in mind that the online casino may request you to provide certain documents to verify your identity. You may need to provide a government-issued document such as an ID or passport for this exercise. Your residential address is also part of the documents the operator may ask you to provide. 

There are instances where the casino may conduct a video conference as part of the identity verification process. The verification may take up to 72 hours after submitting the required documents. But a video conference itself can last long as casino managers ask many questions and require lots of documents. 

BetWinner mobile casino

You can also log in on mobile to enjoy your favourite real money casino games from the comfort of your location. Despite having a dedicated mobile app you can download for either Android or iOS-powered devices, the site is also accessible using a web browser. 

HTML5 coding technology makes this possible since it’s a cross-platform language. That means you can look forward to uniform, smooth gameplay whether you use Windows, iOS, or Android devices. Responsiveness is also top-notch regardless of the screen size or orientation. 

Navigation is also simple, with the intuitive interface displaying everything in different categories. There’s a menu at the bottom of your device that hosts bonuses, login, and sports buttons for quick access. But you can also tap on the menu icon for more features such as payments and customer support. 

The number of casino games is more or less similar to the desktop version. You also have the same variety at your disposal. 

General review of games in BetWinner Casino

With over 4000 online casino games, BetWinner Casino offers players a diverse game library to choose from. This vast game portfolio is available thanks to the casino’s partnership with over 50 developers. Some of these game studios include Mascot Gaming, Spade Gaming, Microgaming, Red Tiger Gaming, 1×2 Gaming, and Pragmatic Play among others. What players can look forward to from these developers are online slots, table games, instant win releases, lotto, live dealer releases, and progressive jackpot games. We take a deeper look at each category. 

Overview of video slots in BetWinner Casino

Of the over 4000 online casino games, 3500+ are online slots. These games are from a wide array of developers including Mascot Gaming, Pragmatic Play, Red Tiger Gaming, 1×2 Gaming, Iron Dog Studios, and Spade Gaming just to mention a few. 

The online casino does well to group the games into different categories for faster access. For instance, players have 3D slots which are advanced titles featuring top-quality graphics and amazing bonus features. Expect to find Wild Trucks, Brilliant Gems, and Ultra Fresh. 

Classic slots are also available and they are the opposite of 3D releases. These games take a more laidback gameplay approach and few to no bonus features. Classic slots take you back to the one-armed bandits. Look out for Crazy Super 7s. 

Drops & Wins are from Pragmatic Play and these games drop prizes at random during gameplay. Some of the titles here are Fruits Party, Zombie Carnival, and Sweet Bonanza. 

Bonus Buy is another interesting category, with players allowed to skip past the conventional way of activating a bonus feature which is purely based on luck. Instead, players can guarantee a bonus round by using their bankroll to access a bonus feature. Some of the titles here include Riot, 1 Million Megaways BC, Fishing Crawler, and Gates of Olympus. 

Cascade is a category that features slots with cascading reels. This exciting feature allows new symbols to drop in place of winning symbols. That means the cascading reels will continue as long as you keep winning. Plus, it gives you more winning chances. 

Hold and Win. “Book of”, Big Bang, and Cluster are some of the other categories you’ll find in the lobby. There’s a search box that allows you to find games entering a specific title. You can also filter games by provider. 

Progressive jackpots in BetWinner Casino

If you’re a fan of high-risk high-reward gambling, jackpot slots are what you want to settle for. BetWinner has a dedicated “Jackpot” section that helps you choose from over 400 titles. Even with such a massive number of titles, the casino doesn’t list popular releases such as Mega Moolah and Major Millions.

Instead, players will find games such as Streets of Chicago, Legend of Athena, Hula Magic, Sun of Fortune, and Power of Gods Medusa: Hold the Jackpot. Not bad though since it gives players an opportunity to explore new titles while still scoring big wins. 

Online blackjack in BetWinner Casino

There’s a dedicated blackjack category for easy navigation, with a total of 100+ titles. And the best part is this game offers players 97.5% and 98.5% RTP compared to slots and other games that are between 90% and 97%. Some of the titles you’ll come across are Vegas Downtown Blackjack Multihand, 7 Handed Blackjack, Perfect Pairs Blackjack, and Atlantic City Blackjack among others. 

The rules are simple when playing online blackjack. You need to form a hand that comes as close to 21 as possible without going over. This is the basic principle but there are many variations of the game that have slightly different rules. We recommend understanding the rules of each BJ game before you start playing it for real money. 

Online roulette in BetWinner Casino

Again, you have about 100+ online roulette titles to choose from. This table game is played using a virtual wheel and ball. The former spins in a counterclockwise direction and the dealer drops the ball to spin in the opposite direction. Before the virtual dealer spins the wheel and ball, players must place their bets. 

You must predict which pocket the ball will land on after the wheel stops. Some of the bets include a red/black pocket, an odd/even number, low/high numbers, or a group of numbers. 

You’ll come across titles such as Virtual Running Roulette(Smartsoft Gaming), Roulette Grand Croupier (MGA Games), Announced Bets European Roulette (Tom Horn Gaming), and Multifire Roulette (Microgaming). 

Other table games in BetWinner Casino

Baccarat is yet another table game you should consider playing. The “Table Games” section hosts these games. Expect to find No Commission Baccarat (One Touch), Baccarat Punto Banco (Red Tiger Gaming), and Baccarat Pro (Platipus Gaming). 

Playing the game requires players to predict who will win between the banker and the player. The game starts after placing a bet and the dealer distributes cards to both players. Whoever has the best hand wins. But the game could end in a draw. 

Video poker and poker titles are also available under the “Poker” section. Some of the releases here are 10s or Better (iSoftBet), Caribbean Poker (Betsoft), Joker Poker (Wazdan), and All Aces Poker (Microgaming). Other games include keno, lotto, and bingo. Scratchcard games are also available if you’re interested in instant win releases. 

Live games in BetWinner Casino

If you prefer a real casino feeling while gambling, BetWinner offers a dedicated live casino section with jaw-dropping 550+ live dealer casino games to choose from. This massive game library is available thanks to the casino’s partnership with 20+ developers. Some of these game studios include Pragmatic Play, Vivo Gaming, Ezugi, Live Slots, Swintt Live, Atmosfera, Evolution, and Asia Gaming among others. 

You’ll come across different variations of popular games such as roulette, baccarat, and blackjack. They include Infinite Blackjack, Venice Roulette, Galaxy Baccarat 3, and Auto-Roulette just to mention a few. 

Also included in this section are plenty of game shows. You can switch to this section by clicking on the “Game Show” section on the left panel. Some of the popular titles you can look forward to here include Dream Catcher, Deal Or No Deal, and Monopoly Live. 

Live poker is also a category in this section. And players can find games such as Casino Hold’em, Teen Patti 3 Card, and Triple Card Poker. Dragon Tiger, Hindi Style, and Sic Bo are some of the other categories in the left panel. 

Welcome bonuses in BetWinner Casino

New players on the site have an opportunity to claim an exciting welcome bonus to kickstart their gambling adventure. The operator offers a $1500 bonus amount over the first four deposits. Players also receive 150 free spins on top of the bonus amount. This is how the bonus amount and free spins are spread out. 

The first deposit unlocks a 100% bonus match of up to $300 plus 30 free spins. You can only use the spins on Juicy Fruits 27 Ways. The second deposit unlocks a 50% match bonus of up to $350 plus 35 free spins. The spins are eligible on the Juicy Fruits 27 Ways. 

The third and fourth deposits unlock a 25% match bonus each but up to $400 and $450, respectively. You also receive 40 and 45 free spins respectively without any free spin codes for activation. These spins are usable on the Coco Tiki slot game. 

You don’t need any casino codes to activate any of the deposit bonuses. But you must adhere to other bonus terms such as depositing at least $10 for the first deposit and $15 for the subsequent deposits to become eligible. You then have 7 days to meet the 35x wagering requirement imposed on the deposit bonuses. While at it, you must keep your bet amount at no more than $5. 

Regular bonuses and promotions in BetWinner Casino

Nothing to worry about once you deplete your welcome bonus. BetWinner Casino offers several ongoing promotions. Let’s explore what existing players have in store. 

BetWinner Casino VIP Cashback

The online casino has a loyalty program comprising 8 levels. All players start at level 1 (Copper). You have the chance to advance to the next level by playing your favourite casino games. And the higher the level, the bigger the cashback. Here’s how each level pays out:

• Copper – 5%
• Bronze – 6%
• Silver – 7%
• Gold – 8%
• Ruby – 9%
• Sapphire – 10%
• Diamond – 11%
• VIP status – 0.05 – 0.25

The good news is you don’t have to worry about remembering any promo code to activate the cashback deal. 

Tournaments in BetWinner Casino 

Other than one-time promotions, the casino is big on tournaments. Almost all competitions hosted by this casino offer players a chance to win cash prizes. All you need to do is choose a preferred competition and progress on the leaderboard for bigger prizes. Note that most of the tournaments at this casino are time-sensitive. So, we recommend visiting the tournament page quite often to check out the latest competition. 

Drops & Wins

This tournament by Pragmatic Play presents players with an opportunity to win daily, weekly, and monthly prizes. But the tournament has separate sections. One for slot players and another for live dealer fans. Here are the weekly prizes for slot fans:

• 1 place — 10,000X (a bet multiplier)
• 2 place — 5000X
• 3 place — 2000X
• 4 – 10 place — 1000X
• 11 – 20 place — 500X
• 21 – 50 place — 200X
• 51 – 100 place — 100X
• 101 – 250 place — 50X
• 251 – 450 place — 20X
• 451 – 1300 place — 10X
• 1301 – 1500 place — 10 FS

For a chance to win, you need to play the games under the Drops & Wins category. You must then hit the highest single-round win amount. But you must keep your bet to a minimum of $0.5. You don’t need any casino bonus code here. 

The live dealer section has three categories. You have the Prize Drops that are randomly drawn on five days of the week. The minimum bet amount is $1 and the prizes are distributed as follows:

• 1    $1000
• 2    $500
• 5    $100
• 12    $50
• 110    $20
• 470    $10

Mega Drops is the second category with prize draws held every Friday and Saturday. The minimum bet amount is $1 with no deposit bonus code required. Here’s what you stand to claim:

• 1    $2000
• 2    $1000
• 7    $500
• 20    $50
• 280    $20
• 590    $10

The final category is the Daily Blackjack Draw where prizes are drawn at random. The minimum stake here is $25 and the prizes are distributed as follows:

• 1    $1500
• 1    $700
• 8    $100
• 30    $50
• 20    $25

Loyalty program in BetWinner Casino

Loyal players on BetWinner Casino have a comprehensive VIP program that offers a range of rewards. The program is made of 8 levels with different points needed to unlock each level. The more you play, the more points you accumulate, and ultimately the higher your VIP status. In addition to the cashback offer, players stand to enjoy a range of other perks such as invites to exclusive tournaments, bonuses, and VIP support just to mention a few. 

Here’s the complete VIP structure:

• Copper (Experience Pts) 0, (Experience Rate) 100
• Bronze (Experience Pts) 300000, (Experience Rate) 150
• Silver (Experience Pts) 1000000, (Experience Rate) 200
• Gold (Experience Pts) 2000000, (Experience Rate) 250
• Ruby (Experience Pts) 5000000, (Experience Rate) 300
• Sapphire (Experience Pts) 15000000, (Experience Rate) 350
• Diamond (Experience Pts) 25000000, (Experience Rate) 400
• VIP status (Experience Pts) 75000000, (Experience Rate) 450

At all levels from Copper to Diamond level, cashback is calculated based on the total amount of lost bets. Once you reach VIP Status, cashback is based on all bets placed, and the exact percentage will depend on the type of game. For further details, please refer to the Terms and Conditions

Customer support

Players have four options to choose from when it comes to seeking help. The first method is launching the live chat service available by clicking on the chat icon. You can find help around the clock while using this service. 

There are two contact numbers you can use to call the support team (+254 800221368, +254 800211266). Alternatively, you can write to the team using one of the five email addresses: [email protected] (general queries), [email protected] (finances), etc.

Finally, you can use the contact form available on the help page. You’ll need to provide your name, email address, and then your message in the box. 

Licensing and security

You need not worry about legal matters when playing on BetWinner. This casino boasts a licence from the Betting Control and Licensing Board in Kenya in addition to a Curacao licence. That means the operator adheres to the set laws and regulations and that it’s a legit site. 

Security is also a top priority for the operator and it uses the latest SSL encryption technology to secure players’ data. Even with that in mind, it’s still important to take personal measures to secure your account. That includes using a strong password with uppercase, lowercase numbers, and symbols. 

The casino also sources its games from certified studios. These game developers use third-party tested RNG to ensure the results produced are random and fair. 

Responsible gaming is also a top concern for the operator. BetWinner has a page dedicated to this aspect where you can learn more about this topic. That includes tips on how to play responsibly and how to identify whether you could be a problem gambler. 

The page also consists of a self-exclusion program to help you manage gambling addiction. For instance, you can keep off gambling for 1 month, 6 months, or 1 year. You can also contact customer support for customised solutions.

Summary to BetWinner Casino

There’s no denying that BetWinner Casino is a top-of-the-line iGaming operator. Players have over 4000 titles, including live dealer releases and progressive jackpot titles. And right from the signup bonus for new players to ongoing promotions, players have several options to boost their bankroll to enjoy these games. Also included are various tournaments for players looking to compete against other online players. Adding free chips would be a great move to add diversity. 

The number of payment options is another positive aspect. Plus, the casino offers diversity, with cryptocurrencies also in the mix when depositing or withdrawing funds. Customer support is also decent not only in terms of options but also in operating hours. Players will also love the online casino’s mobile gameplay whether through a web browser or a dedicated mobile app. Overall, BetWinner Casino scores a solid 4 out of 5 in our review and we would recommend it to any Kenyan player looking to dip their fingers in the iGaming world.